Privacy Policy

1. Introduction

DentalVitals ("we", "us", "our"), operated by EOX Labs, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dental practice intelligence platform.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and practice information you provide during onboarding.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, and session duration.

Practice Data: Dental practice information displayed on our platform is aggregated from publicly available sources. We do not collect private patient information.

3. How We Use Your Information

We use collected information to: (a) provide and maintain the Service; (b) personalize your dashboard and recommendations; (c) process transactions and send billing communications; (d) send service-related notifications; (e) improve the Service through analytics; (f) comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share data with: (a) service providers who assist in operating the platform (Cloudflare, Stripe); (b) analytics partners to improve our service; (c) law enforcement when required by law. All third-party providers are contractually obligated to protect your data.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), hashed passwords (PBKDF2), and access controls. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Session cookies are encrypted and expire after 30 days of inactivity.

7. HIPAA Disclaimer

DentalVitals is not a HIPAA-covered entity. We do not collect, store, or transmit Protected Health Information (PHI). All dental practice data on our platform is derived from publicly available sources. If you are a dental practice owner, do not submit patient information through our platform.

8. Your Rights

You have the right to: (a) access your personal data; (b) request correction of inaccurate data; (c) request deletion of your account and associated data; (d) export your data in a portable format; (e) opt out of non-essential communications. To exercise these rights, contact [email protected].

9. Data Retention

We retain account data for as long as your account is active. Upon account deletion, personal data is removed within 30 days. Aggregated, anonymized analytics data may be retained indefinitely.

10. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification. Your continued use of the Service after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or requests, contact us at [email protected].